Late Arrivals / Delay by Clinicans
Although we try to run clinics to time, unfortunately there are occasions when clinics may run late due to emergencies or where doctors/nurses may need to spend longer than expected with patients who have more complicated problems. We appreciate that this can be frustrating for our patients. Your prompt arrival helps clinics run smoothly. We understand that there may be times where patients may be delayed due to reasons out of their control. If you arrive more than 10 minutes late for your appointment it may not be possible to see you and you may be asked to rebook your appointment.
Thank you for your understanding in this matter.