Important information about emailing and texting the practice

1.      hgp@nhs.net may be used for administrative purposes only. Please do not email us for medical advice. If you have an urgent medical query please call the practice and ask to speak to the duty doctor.

2.      Please always leave your name and appointment time when texting or emailing us to cancel an appointment.

3.      Please note you can cancel but cannot re-book or alter your appointments via email or text. Please book appointments via telephone or on-line.

4.      We aim to respond to emails within 24-48 hours however specific administrative queries may take longer.

5.      Our NHS email address is secure but we cannot guarantee the security of email sent to us from non-NHS email accounts.